Refunds

At Alamo Protein, we believe great products start with trust.

That’s why we’re committed to delivering the best possible quality — and standing behind it.

If something isn’t right with your order, we’re always open to making it right. Whether that means a refund, a replacement, or support along the way, our priority is your experience.

We work with simple ingredients, a traditional extra-dried process, and a hands-on approach to quality. When issues arise, we address them with honesty, care, and fairness.

Your satisfaction is part of our process — and we’re committed to earning it with every order.

For any questions or support, contact us at info@alamoprotein.com

Non-Returnable Items

Due to the nature of food products, opened or consumed items cannot be physically returned.

However, if there is an issue with quality, freshness, or fulfillment, please contact us so we can evaluate the situation and assist you accordingly.

Damages and issues

Please inspect your order upon delivery.

If your product arrives:

• Damaged
• Defective
• Incorrect
• Or compromised during shipping
  

Contact us immediately at info@alamoprotein.com with:

• Your order number
• A brief description of the issue
• Photos, if applicable
  

We will evaluate the situation and work with you to provide a replacement or refund, depending on the case.

Our goal is always to make it right.

Shipping Delays

While we work hard to ship orders promptly, shipping times may vary due to carrier delays or unforeseen circumstances.

If your order is delayed or appears lost, please reach out to us, and we will assist you in tracking or resolving the issue.