Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from alamoprotein.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies — data files placed on your device that often include an anonymous unique identifier. More info: http://www.allaboutcookies.org
- Log files — track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and timestamps
- Web beacons, tags, and pixels — electronic files used to record browsing behavior
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
We refer to this information as Order Information.
When we refer to Personal Information in this Privacy Policy, we are talking about both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information that we collect generally to:
- Process payments
- Arrange shipping
- Provide invoices and order confirmations
- Communicate with you
- Screen orders for risk or fraud
- Provide information or advertising relating to our products or services consistent with your preferences
We use Device Information to:
- Screen for potential risk and fraud (especially IP address)
- Improve and optimize our Site
- Analyze browsing behavior and marketing performance
SMS & Text Messaging Communications (A2P Compliance)
If you provide your phone number and consent to receive messages from Alamo Protein, you may receive customer support and conversational SMS messages related to your interaction with our business.
These messages may include:
- Responses to inquiries
- Order updates
- Service communications
- Customer support follow-ups
Messaging Terms
- Message frequency may vary
- Message & data rates may apply
- You can reply STOP at any time to unsubscribe
- You can reply HELP for assistance
- Consent is not a condition of purchase
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business. For example:
- Shopify — https://www.shopify.com/legal/privacy
- Google Analytics — https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to:
- Comply with laws and regulations
- Respond to legal requests
- Protect our rights
SMS Data Protection Disclosure (Required)
We do not sell, rent, or share phone numbers or SMS consent with third parties or affiliates for marketing purposes.
Service providers may access data only as necessary to provide messaging services on our behalf.
Do Not Track
We do not alter our data collection practices when we see a Do Not Track signal.
Data Retention
We retain Order Information unless you request deletion.
Changes
We may update this Privacy Policy for operational, legal, or regulatory reasons.
Contact Us
If you have questions or complaints:
Email: info@alamoprotein.com
Mail:
Alamo Protein
Privacy Compliance Officer
Zuazua Products and Services, LLC
5854 South Loop 1604 West
Von Ormy, TX 78073
United States
