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Frequently Asked Questions
Alamo Protein began in 2019 when David Zuazua and his father, Luis, started building a family business near San Antonio. Inspired by longstanding meat-drying traditions, we make high-protein crunchy dried beef at our own facility in Von Ormy, Texas. Read our story.
ORDER & SHIPPING
Simply browse our store, add your favorite products to the cart, and complete checkout securely online.
Free shipping on eligible orders with a product subtotal of $45 or more after discounts, before taxes and shipping. Available destinations and shipping methods are shown at checkout. If a discount brings your product subtotal below $45, shipping charges apply.
Enter your delivery address at checkout to see the destinations and shipping options available for your order.
Orders are typically processed within 1–3 business days. Shipping times may vary depending on location and carrier.
Yes. Once your order ships, you’ll receive a confirmation email with tracking details.
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help.
PRODUCT & STORAGE
Our difference starts with texture: crunchy beef jerky made through controlled air-drying. We remove moisture to create a crisp bite and concentrated beef flavor. It is a high-protein, portable snack made in South Texas for workdays, road trips and everyday life.
The crunch comes from our low-moisture drying process. We slice, season and air-dry the beef to create a crisp texture. Learn about our process and ingredients.
Yes. Alamo Protein crunchy beef jerky is intentionally dried for a crisp texture. For freshness and storage, follow the instructions and date printed on your bag.
Store unopened bags in a cool, dry place. Once opened, reseal tightly and consume within a few days for best quality.
Bags do not need refrigeration when stored as directed. After opening, reseal tightly and follow the instructions on your package to maintain freshness.
Machacado is shredded dried beef made with beef and salt. Enjoy it straight from the bag or add it to scrambled eggs, breakfast tacos and your favorite dishes for savory beef flavor.
INGREDIENTS & NUTRITION
Check the complete ingredient list on each product page. Original, Original Smoked and Machacado list beef and salt. Our seasoned recipes have additional ingredients that vary by flavor, so review the selected product’s ingredient list and allergen statement before ordering.
Zero sugar (NOT A LOW CALORIE PRODUCT). Our current Nutrition Facts for Original, Original Smoked, Machacado, Fire Rush, Blazing Hot and Extreme Blue declare 0 g total sugars and 0 g added sugars per 2 oz (57 g) bag. Some seasonings contain a dietarily insignificant amount of sugar, declared as 0 g after permitted rounding. Check your flavor’s ingredient list.
Yes. Our current Nutrition Facts list 41 g of protein for Original, 43 g for Original Smoked, and 42 g for Machacado, Fire Rush, Blazing Hot and Extreme Blue per 2 oz (57 g) bag. Choose your favorite flavor and check its full nutrition information.
Check the gluten-free statement on your selected flavor’s current package and its product information. Gluten-free does not mean allergen-free: Fire Rush and Extreme Blue contain soy, and Blazin Hot contains soy and milk. Ingredients and labels can vary by flavor.
Fire Rush and Extreme Blue contain soy. Blazing Hot contains soy and milk. Ingredients vary by flavor, so review the full ingredient list and allergen statement for your selected product before ordering.
Ingredient preferences for paleo can vary. Original, Original Smoked and Machacado list just beef and salt. Our seasoned flavors include additional ingredients, so review the full ingredient list to choose what fits your eating plan.
Tracking carbohydrates for keto? Our current Nutrition Facts list 0 g total carbohydrate for Original, Original Smoked, Machacado and Blazing Hot, and less than 1 g for Fire Rush and Extreme Blue per 2 oz (57 g) bag. Review the full ingredients and nutrition information for your chosen flavor.
The current Nutrition Facts shown online for Original, Original Smoked, Machacado, Fire Rush, Blazing Hot and Extreme Blue use one complete 2 oz (57 g) bag per serving. Protein and other nutrient amounts refer to that bag. Always check the label on the package you receive.
CLEAN LABEL & PROCESS
For us, clean label means starting with a simple recipe and explaining the ingredients clearly. Original, Original Smoked and Machacado list just beef and salt. Chili Lime and Chili Lime Smoked also include paprika, citric acid and cayenne pepper. Fire Rush, Blazin Hot and Extreme Blue use different seasoning blends that include artificial colors and flavors. Review each product’s ingredient list and allergen statement.
For us, extra-dried means removing moisture during drying to create a crisp bite and concentrated beef flavor. It is the process behind our signature crunchy beef jerky.
FLAVORS & HEAT LEVELS
For a mild kick, choose Chili Lime or Chili Lime Smoked. For more heat, explore Fire Rush and Blazin Hot. Extreme Blue has bold flavor without the heat, as do the classic Original and Original Smoked options. Use the spice-o-meter to compare.
Yes. Our Mix & Match and Flavor Taste Packs let you try multiple flavors in one order.
BRAND & PACKAGING
Yes. We are introducing updated Alamo Protein packaging, so your order may include different bag designs during the transition. For ingredients, nutrition and allergens, refer to the label on the bag you receive.
During our packaging transition, 5 oz selections ship in 2 oz bags of the same flavor, totaling at least the weight ordered. Quantities are grouped by flavor: one 5 oz selection ships as three 2 oz bags, two as five bags, and three as eight bags.
BUNDLES, MIX & MATCH & SUBSCRIPTIONS
Choose your flavors in one Mix & Match builder. For eligible individual 2 oz bags, add at least 3 to get 50% off one bag per order. At 7 bags, Buy 6, Get 1 Free provides the larger discount instead; the free-bag offer repeats for each complete group of 7. The half-price and free-bag offers do not combine.
The three-bag offer is available to new and returning customers on one-time purchases. It excludes 5 oz selections, Taste Packs and subscriptions. The 5 oz Mix & Match keeps its separate Buy 6, Get 1 Free offer; sizes do not combine to meet either requirement.
No code needed. Other product or order discounts, including WELCOME15, do not stack with Mix & Match. Check the applied offer in your cart and checkout. Three 2 oz bags cost $24.98 before shipping and taxes at current prices. Shipping is charged below an eligible subtotal of $45 after discounts; eligible U.S. orders at or above $45 receive free shipping.
Yes. The 2 oz Flavor Taste Pack contains eight bags, one of each flavor. At $9.99 per bag, the regular total is $79.92. Its automatic $9.99 discount makes one of those eight bags free: pay $69.93 per pack. No code or extra bag is needed.
This offer applies only to the 2 oz Taste Pack and does not combine with Mix & Match, newsletter, affiliate, subscription or other product/order promotions. If multiple non-combinable offers qualify, Shopify applies the eligible combination that provides the best savings. The 5 oz Taste Pack keeps its separate price. Free U.S. shipping applies to eligible orders of $45 or more after discounts.
Yes. Alamo Club is our recurring delivery membership for 2 oz bags. Choose a 6-, 10-, 15- or 20-bag plan and pick your flavors. Manage upcoming deliveries, change flavors, skip, pause or cancel through your subscription portal. Review the plan’s price and delivery schedule before subscribing.
Join our newsletter for free. No purchase is needed to sign up. If you decide to order, choose exactly two eligible individual 2 oz bags: buy one for $9.99 and get the second free. Standard Texas shipping is $5, for a total of $14.99 before tax. Use the same subscribed email at checkout and select Standard 2-4 Business Days. The offer applies automatically, with no code needed. First order only, one offer per customer. Excludes 5 oz bags, Taste Packs, bundles and subscriptions. Cannot combine with other discounts. Expedited shipping costs extra.
The current offer ends December 15, 2026 at 11:59 p.m. Central Time. Choose your two flavors.
No. First Taste BOGO cannot combine with other product, order or shipping discounts. Your checkout must contain exactly two eligible individual 2 oz bags. Standard Texas shipping is $5 for this offer, making the total $14.99 before tax.
Corporate orders start at 30 individual 2 oz bags or 15 individual 5 oz bags. Request a personalized quote for your flavors, packaging and shipping. Corporate pricing is arranged privately and cannot be combined with other product or order discounts. Email info@alamoprotein.com.
Enter your code in the discount code field at checkout and select Apply. On mobile, open the order summary if the field is hidden. Check the discount and final total before paying. Automatic Mix & Match offers do not require a code. Corporate kits are quoted separately.
Check the exact code, eligible bag size and products, minimum quantity or spend, expiration and any customer or one-use restrictions stated in the offer you received. Product and order promotions cannot be combined. If your cart qualifies for competing offers, check which discount checkout applies. A code can reduce your subtotal below the $45 free-shipping threshold. Need help? Email info@alamoprotein.com before placing your order.
CUSTOMER SUPPORT
You can reach us through our Contact page or email us directly for order or product questions. We are happy to help.
email: info@alamoprotein.com
WHOLESALE & BULK
Yes. We work with retailers and can help with wholesale inquiries, corporate gifting and larger orders. Email info@alamoprotein.com with your preferred products, quantity, delivery location and target date so we can share current options and pricing.
SHELF LIFE & STORAGE
Alamo Protein bags have a shelf life of up to 12 months when stored properly. Follow the date and storage instructions printed on your package for the product you receive.
